Legal notice
LEGAL NOTICE
Last updated: May 2026
DISCLAIMER
This legal notice applies to all content on the NEUCELLE website and services. Please read carefully.
PRODUCT DISCLAIMER
NEUCELLE light therapy devices are FDA-cleared medical devices. However:
- These devices are not intended to diagnose, treat, cure, or prevent any disease
- Results vary by individual and depend on proper use and consistency
- Clinical studies show results in 4+ weeks with regular use
- Individual results may differ from clinical findings
- Devices are intended for external use only
Before using any NEUCELLE product, consult with a healthcare professional if you:
- Are pregnant or nursing
- Have a history of skin conditions or sensitivities
- Take photosensitizing medications
- Have eye conditions or retinal diseases
- Have epilepsy or light sensitivity
MEDICAL CLAIMS
While NEUCELLE products are supported by clinical research:
- We do not claim to treat, cure, or prevent medical conditions
- Use of NEUCELLE products is not a substitute for professional medical advice
- Always consult a dermatologist or healthcare provider for skin concerns
- Results shown in testimonials may not be typical
- Before and after images are real customer results but may not represent average outcomes
ACCURACY OF INFORMATION
We make every effort to ensure information on our website is accurate and up-to-date. However:
- Product information may contain errors or omissions
- We do not warrant the accuracy of all content
- Product images are illustrative and may not reflect actual colors or appearance
- Prices and product availability are subject to change without notice
LIMITATION OF LIABILITY
To the maximum extent permitted by law:
- NEUCELLE is not liable for indirect, incidental, or consequential damages
- NEUCELLE is not liable for lost profits, data, or business interruption
- Our liability is limited to the purchase price of the product
- Some jurisdictions do not allow limitation of liability, so this may not apply to you
THIRD-PARTY CONTENT
Our website may contain links to third-party websites and content. We:
- Do not control or endorse third-party content
- Are not responsible for third-party practices or policies
- Do not warrant third-party accuracy or legality
- Recommend reviewing third-party terms before use
Your use of third-party content is at your own risk.
NO WARRANTY
Except as expressly stated:
- Products are provided "as is" and "as available"
- We disclaim all warranties, express or implied
- We do not warrant fitness for a particular purpose
- We do not warrant merchantability or non-infringement
- We do not warrant uninterrupted or error-free service
USE AT YOUR OWN RISK
Your use of NEUCELLE products and website is entirely at your own risk. You assume all risks related to:
- Product use and outcomes
- Website functionality and availability
- Data transmission and security
- Third-party services and content
INDEMNIFICATION
You agree to indemnify and hold harmless NEUCELLE from any claims, damages, losses, or expenses arising from:
- Your use of our products or website
- Your violation of any laws or regulations
- Your infringement of third-party rights
- Your actions or omissions
COMPLIANCE WITH LAWS
You are responsible for complying with all applicable laws and regulations regarding:
- Product use in your jurisdiction
- Import/export of products
- Age restrictions (if any)
- Regulatory requirements in your country
PROFESSIONAL ADVICE
While we provide educational content:
- Nothing on our website constitutes medical advice
- Information is general in nature and not tailored to your specific situation
- Always consult qualified professionals for medical concerns
- Do not rely solely on NEUCELLE content for health decisions
TESTIMONIALS AND RESULTS
Customer testimonials and before/after images:
- Represent individual experiences and results
- May not be typical or representative
- Are not guaranteed outcomes for all users
- Were obtained with proper use and consistency
Results depend on many factors including:
- Individual skin type and condition
- Consistency of use
- Overall skincare routine
- Genetics and lifestyle
- Age and skin health
PRODUCT SAFETY
NEUCELLE products are:
- FDA-cleared Class II medical devices
- Manufactured to strict quality standards
- Tested for safety and effectiveness
- Designed for at-home use
However, safety depends on:
- Proper use according to instructions
- Following all warnings and precautions
- Regular maintenance and care
- Not misusing or modifying the device
ALLERGEN INFORMATION
Some NEUCELLE skincare products may contain:
- Fragrances or essential oils
- Plant extracts
- Preservatives
If you have known allergies, review the full ingredient list or contact support@neucelle.com before use.
AGE RESTRICTION
NEUCELLE products are intended for users 18 years of age and older. Parents or guardians are responsible for supervising use by minors.
INTERNATIONAL USE
NEUCELLE products are designed for use in the United States. International use:
- May not comply with local regulations
- May not be supported by local customer service
- May require voltage conversion or adapters
- May not be covered by warranty in all countries
Check local regulations before importing NEUCELLE products.
CHANGES TO LEGAL NOTICE
We reserve the right to modify this Legal Notice at any time. Changes will be posted with an updated "Last updated" date. Continued use of our services constitutes acceptance of changes.
GOVERNING LAW
This Legal Notice is governed by the laws of [Your State], without regard to conflict of law principles. Any disputes shall be resolved in the courts of [Your County].
CONTACT US
For questions about this Legal Notice:
Email: legal@neucelle.com
Phone: 1-800-NEUCELLE (1-800-638-2355)
Hours: Monday-Friday, 9 AM - 5 PM PT